Blog_3

Customer wearing a face mask

Despite lockdown. Still surprising.

I ‘had’ given up being surprised by customers within the Motor Trade. But this autumn is really something. I think most of us are hoping that this positive sales bubble ...
A great autumn.  Let's not miss any.

A great autumn. Let’s not miss any.

The Motor Trade has been having a great autumn, sales are strong and profits are up year on year in many sites. Lets make sure we convert as many of ...
90 day industry update.

90 day industry update.

Cymark Newsletter. A quick update for retailers. What’s coming back from the sites, what seems to be working and suggestions. Just one update per month. This is a shortened version ...
Are your customers the same?

Are your customers the same?

Customer care caller At two and a half months since the showrooms opened a lot of sites have made great strides, not just in the way the showrooms are presented ...
Positive experiences getting customers back into the dealership.

Positive experiences getting customers back into the dealership.

Customer care caller Emails struggling but telephone contact is really working at the moment. There is light at the end of the tunnel, but it seems a long way off ...